top of page

Terms  &  Conditions

Welcome to the Nowgem Jewellers website. These Terms and Conditions govern your use of our website and the services we provide. By accessing or using our website, you agree to be bound by these Terms and Conditions. Please read them carefully.


1. Website Use and Content
a. The content provided on our website is for general informational purposes only. We make every effort to ensure the accuracy and reliability of the information, but we do not guarantee its completeness or timeliness.
b. Unauthorized use of our website may give rise to a claim for damages or be a criminal offence.
c. Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It is your responsibility to ensure that any products, services, or information available through this website meet your specific requirements.


2. Intellectual Property
a. All content on this website, including but not limited to text, graphics, logos, images, product descriptions, and videos, is the property of Nowgem Jewellers and protected by copyright and other intellectual property laws.
b. You may not reproduce, distribute, modify, display, or transmit any content from this website without our prior written consent.


3. Product Information and Pricing
a. We strive to provide accurate product information, including descriptions, specifications, and pricing. However, errors, inaccuracies, or omissions may occur. We reserve the right to correct any errors or update information at any time without prior notice.
b. Product prices are subject to change without notice. The prices displayed on our website
are in the currency specified and do not include any applicable taxes, duties, or shipping fees.


4. Ordering and Payment
a. By placing an order on our website, you warrant that you are at least 18 years old and have the legal authority to enter into a binding contract.
b. All orders are subject to acceptance and availability. We reserve the right to refuse or cancel an order for any reason, including but not limited to product availability, errors in pricing or product information, or suspected fraudulent activity.
c. Payment for orders must be made through the available payment methods provided on
our website. You agree to provide accurate and complete payment information and authorize us to charge the total order amount, including any applicable taxes, duties, or shipping fees.


5. Shipping and Delivery
a. We offer shipping services to select locations. Shipping fees, delivery times, and available shipping methods are specified during the checkout process.
b. Risk of loss or damage to the products passes to you upon delivery. We are not responsible for any delays, loss, or damage caused by third-party shipping carriers.


6. Returns and Refunds

a. Please refer to our Return Policy for detailed information on returning products and requesting refunds.


7. Limitation of Liability
a. To the fullest extent permitted by law, Nowgem Jewellers and its directors, officers, employees, and affiliates shall not be liable for any indirect, incidental, special, or consequential damages, including but not limited to loss of profits, data, or use, arising out
of or in connection with the use of our website or the products and services offered.


8. Governing Law
a. These Terms and Conditions shall be governed by and construed in accordance with the laws of Sri Lanka, without regard to its conflict of laws provisions.


9. Changes to Terms and Conditions
a. We reserve the right to modify or update these Terms and Conditions at any time. Any
changes will be effective immediately upon posting on our website. Your continued use of
our website after any modifications constitutes acceptance of the revised Terms and Conditions.


If you have any questions or concerns regarding these Terms and Conditions, please contact us at nowgems@sltnet.lk

bottom of page