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Shipping & Delivery

ONLINE ORDER SHIPPING TERMS

All orders come with registered tracking and insurance and require a signature upon delivery.

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Delivery is generally 7-10 business days (depending on location). from time of processing. This service is fully insured by us until the parcel is signed for upon delivery. Once the order is placed and payment received, your item will be shipped from our headquarters within 1-2 business days (except public holidays).

 

You will receive a confirmation email once your order has been shipped and this is used for tracking your parcel's delivery. It is the customer’s responsibility to ensure the delivery address is accurate at the time of ordering. 

 

All parcels require a signature upon delivery. If you are not home to sign for the parcel, you will receive an attempted delivery card and your parcel will be held at your nearest post office awaiting your collection. It is the customer’s responsibility if the parcel is unclaimed from the nearest post office within the delivery cycle.

INTERNATIONAL SHIPPING TERMS

DHL EXPRESS | $100 flat-rate or FREE for orders over $1000

 

Comes with tracking and will require a signature upon delivery. Delivery is generally 4-10 business days (depending on country and location). This service is fully insured by us until the parcel is signed for upon delivery.

  

All parcels require a signature upon delivery. If you are not home to sign for the parcel, you will receive an attempted delivery card and your parcel will be held at your nearest post office awaiting your collection.

 

It is the customer’s responsibility if the parcel is unclaimed or incorrect shipping details have been provided.

 

Import duties, taxes and charges are not included in the shipping price. The receiver will be required to pay any duties/taxes relevant to the country they are importing to. Please check your local customs authority to determine these additional costs prior to placing an order.

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